Security Operations Manager

Filled

Location: New York, New York

We are seeking a Security Operations Manager to oversee and provide support to a team of Analysts; who will work to streamline operational workflows, ensure the monitoring and mitigation of threats, and handle client requests and operational concerns.

Responsibilities:

• Manage the allocation of work/capacity of a team of Analysts
• Ongoing communication, collaboration, and leadership for the team
• Communicate/meet with clients, as needed (onsite and conference calls)
• Be the business advocate between Operations and Engineering
• Support the implementation of new service capabilities
• Manage new client and operation requests, as needed
• Ensure quality assurance of new fixes and product enhancements
• Assist in the hiring, training, and development of new staff
• Educate and share knowledge with other team members

Qualifications

• College degree or equivalent
• 5+ years of experience in the industry
• 3+ years leading people in a technical operations capacity as a team lead or manager.
• Proficient with investigative tools, such as Whois and Traceroute
• Strong understanding of domain threats, online brand threats, and internet technology
• Knowledge of domains, internet protocol, and online brand management (i.e. domain monitoring, understanding of trademarks, IP rights, etc.)
• Proven ability to research cyber threats and risks
• Works well under pressure and can adapt to a dynamic cyber threat environment
• Great organizational and time management skills
• Excellent attention to detail
• Excellent verbal and written English language skills